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📬 Get in Touch – We’re Always Here to Help!

At Felunir, we believe that a great shopping experience isn’t just about the products—it’s about offering outstanding customer service every step of the way. Whether you have questions about your order, need help with a product, or just want to have a chat, our friendly team is here to assist you.

✉️ Email Support

The quickest way to reach us is by sending an email to servlink@felunir.com. We strive to respond to all inquiries within 24–48 business hours. No automated messages or long waiting times—just real people eager to help!

🛠 How We Can Help You

Here’s a list of services we can assist with:

  • Tracking your order and providing shipping updates

  • Answering any product-related questions, availability, or specifications

  • Assisting with returns, exchanges, or refunds

  • Resolving payment issues or checkout problems

  • Collecting feedback, suggestions, or any general inquiries

🔄 Returns & Exchanges

If you need to return or exchange an item, simply email us at servlink@felunir.com, and we’ll walk you through the simple process.

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed

At Felunir, we’re proud to provide friendly and efficient customer service. Don’t hesitate to reach out—we’re dedicated to making sure you’re completely satisfied with your experience!