Privacy Policy

🔒 Privacy Policy – Protecting Your Personal Information

At Felunir, your privacy is of utmost importance to us. Below, we provide a clear explanation of how we collect, use, and protect your personal information when you shop with us.

📝 Information We Collect

When you visit or make a purchase on our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing and shipping addresses.
Payment Information: Payments are securely processed by trusted third-party providers. We do not store full credit card details.
Device & Browsing Information: IP address, browser type, pages viewed, products browsed, and referral sources.
Order Information: Items purchased, total order value, and interactions with our customer service team.

💡 How We Use Your Information

We use the information we collect to:

Process and confirm your orders.
Provide customer support and resolve any issues.
Improve your shopping experience and enhance our website’s performance.
Prevent fraud and ensure secure transactions.

🤝 Sharing Your Information

We will never sell your personal information. However, we may share it with trusted third-party partners who assist with:

Payment processing.
Shipping and order fulfillment.
Analyzing website performance to improve your experience.

These partners are contractually bound to protect your data and comply with privacy laws. We may also disclose your information if required by law.

🍪 Cookies & Tracking

We use cookies to improve your browsing experience and collect data about how our website is used. You can disable cookies in your browser settings, but please note that some features of our site may not work properly without them.

🗃️ Data Retention

We will keep your information for as long as necessary to provide our services, process orders, or fulfill legal obligations. If you wish to request the deletion of your personal data, feel free to contact us.

🛡️ Your Rights

Depending on your location, you may have the right to:

Access and update your personal information.
Request the deletion of your personal data.
Opt out of receiving marketing communications.

To exercise these rights, please contact us at servlink@felunir.com.

🔐 Security

We use standard security measures, including SSL encryption, to protect your personal information. While we strive to keep your data secure, please note that no online system is completely risk-free.

🌐 External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies independently.

🔄 Changes to This Policy

We may update our Privacy Policy occasionally. Any changes will be posted here, with the updated date.

📧 Contact Us

If you have any questions or concerns about your privacy, please don’t hesitate to contact us at servlink@felunir.com. We’re here to help!